High quality Text-to-Speech functionality is now available for all VoxImplant developers

2013-10-14 22:08:35
91343
0
Blog picture

Text-to-Speech

We have finished the integration of TTS functionality with VoxEngine, now developers can specify text that will be converted into speech and sent to a call as an audio stream in 25 languages (for many of the languages you can choose between male and female voice). It will help developers build better cloud IVR, cloud contact center, cloud PBX, and other apps faster and automate a lot of standard interactions with a caller. To learn more about the function please check say function of the Call class and the VoiceList.* namespaces in the VoxEngine Reference. In the near future, we will add ASR (automatic speech recognition) function to let developers transcribe call records to text and do real-time speech recognition if required. Let us know if you have any questions and stay tuned!

Sign Up for a free Voximplant developer account or talk to our experts

Add your comment

Name*
Email*
Message

Your comment has been added and will be published after moderation.

Recommended posts

What is a No-code Contact Center?

What is a No-code Contact Center?

If you’re involved in evaluating cloud contact center services, you’ve likely recognized two distinct categories and a big difference in the amount of technical expertise required to implement them. You’re attracted to the ease of use offered by contact center as service (CCaaS) offerings, but their fixed functionality doesn’t fit your business needs. In contrast, a cloud contact center built on a communications platform as a service (CPaaS) offering provides unlimited flexibility, but requires expensive software development resources to build a complete solution.

Personalized Service 101: What it is and How to Deliver it

Personalized Service 101: What it is and How to Deliver it

For many consumers, personalized customer service is key to good customer experiences (CX). According to a 2020 survey by Gladly, close to two-thirds of respondents said that “lack of personalization makes [them] feel like a ticket number.” Businesses wishing to meet and exceed customer expectations need to make personalized service a top priority. But personalization goes beyond making movie recommendations or using a customer’s name in an email subject line. When it comes to personalized service, it’s paramount that you deliver relevant, valuable, and speedy support to promote positive customer experiences. In this article, we’ll break down what personalized service means, why it’s so important to CX, and how you can deliver personalization service to your customers.