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ACDLockedOperatorStateType

The locked operator state.

Fields

acd_calls: [ACDOperatorCall]

The ACD operator calls

locks: [ACDLock]

The operator locks

status: string

The operator status string. 'BANNED' string indicates temporarily banned operators. The following values are possible: READY, BANNED

unreached: timestamp

The UTC time when the operator becomes unavailable in 24-h format: YYYY-MM-DD HH:mm:ss

user_display_name: string

The display user name of the operator

user_id: number

The user ID of the operator

user_name: string

The user name of the operator