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SQTaskSelectionStrategies

Task selection strategies for the SQ_AddQueue and SQ_SetQueueInfo functions.

Fields

MAX_PRIORITY

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MAX_PRIORITY: 

string

Calls or messages with the highest priority are the first to distribute to agents

MAX_WAITING_TIME

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MAX_WAITING_TIME: 

string

Calls or messages with the longest waiting time are the first to distribute to agents