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UserInfoType

The GetUsers function result.

Fields

acd_queues

Optional
acd_queues: [ACDQueueOperatorInfoType]

The bound ACD queues.

acd_status

Optional
acd_status: string

The ACD operator status. The following values are possible: OFFLINE, ONLINE, READY, BANNED, IN_SERVICE, AFTER_SERVICE, TIMEOUT, DND.

acd_status_change_time

acd_status_change_time: string

The ACD status changing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

applications

Optional
applications: [ApplicationInfoType]

The bound applications.

balance

balance: number

The current user's money in the currency specified for the account. The value is the number rounded to 4 decimal places. The parameter is the alias to live_balance by default. But there is a possibility to make the alias to fixed_balance: just to pass return_live_balance=false into the GetAccountInfo method.

fixed_balance

fixed_balance: number

The last committed balance which was approved by billing's transaction.

live_balance

live_balance: number

The current user's money in the currency specified for the account. The value is the number rounded to 4 decimal places and it changes during the calls, transcribing, purchases etc.

mobile_phone

Optional
mobile_phone: string

The user mobile phone.

modified

modified: string

The user editing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

parent_accounting

parent_accounting: boolean

Is the user use account money?

skills

Optional
skills: [SkillInfoType]

The bound skills.

user_active

user_active: boolean

The user active flag.

user_custom_data

Optional
user_custom_data: string

The custom data.

user_display_name

user_display_name: string

The display user name.

user_id

user_id: number

The user ID.

user_name

user_name: string

The user name.