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UserInfoType

The GetUsers function result.

Fields

user_id

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user_id: 

number

The user ID

user_name

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user_name: 

string

The user name

user_display_name

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user_display_name: 

string

The display user name

user_active

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user_active: 

boolean

The user active flag

parent_accounting

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parent_accounting: 

boolean

'True' if the user uses the parent account's money, 'false' if the user has a separate balance

live_balance

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live_balance: 

decimal

The current user's money in the currency specified for the account. The value is the number rounded to 4 decimal places and it changes during the calls, transcribing, purchases etc

balance

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balance: 

decimal

The current user's money in the currency specified for the account. The value is the number rounded to 4 decimal places. The parameter is the alias to live_balance by default. But there is a possibility to make the alias to fixed_balance: just to pass return_live_balance=false into the GetAccountInfo method

fixed_balance

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fixed_balance: 

decimal

The last committed balance which was approved by billing's transaction

user_custom_data

Optional
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user_custom_data: 

string

The custom data

applications

Optional
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applications: 

[ApplicationInfoType]

The bound applications

skills

Optional
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skills: 

[SkillInfoType]

The bound skills

acd_queues

Optional
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acd_queues: 

[ACDQueueOperatorInfoType]

The bound ACD queues

acd_status

Optional
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acd_status: 

string

The ACD operator status. The following values are possible: OFFLINE, ONLINE, READY, BANNED, IN_SERVICE, AFTER_SERVICE, TIMEOUT, DND

acd_status_change_time

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acd_status_change_time: 

timestamp

The ACD status changing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

created

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created: 

timestamp

The user editing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

modified

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modified: 

timestamp

The user editing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss