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ACDStatisticsItemType

Individual statistics item in the ACDOperatorStatisticsType and ACDQueueStatisticsType records

Fields

avg

avg: number

Average value over the aggregated interval, in seconds

count

count: number

Samples count over the aggregated interval

max

max: number

Maximum value over the aggregated interval, in seconds

min

min: number

Minimum value over the aggregated interval, in seconds

sum

sum: number

Sum of all samples over the aggregated interval, in seconds