The ACD queue state.
The ACD queue ID
List of operators with 'READY' state that can't accept a call from this queue. Operator can't accept a call if they are temporarily banned or they are servicing a call right now
List of operators with 'READY' state that can accept a call from this queue
List of calls enqueued into this queue that are being serviced right now by operators
List of calls enqueued into this queue that are not yet serviced by operators