Voximplant features
Discover the comprehensive suite of features that Voximplant offers, designed to elevate your communication solutions to new heights. Unlock the Power of Voximplant!
Audio/video calls and conferences
Our platform empowers developers to seamlessly integrate voice and video calls into your cloud, web, or mobile applications. Host conferences with up to 50 participants, stream videos to any platform, share screens, and record calls and conferences for future reference. Save your recordings effortlessly to the Voximplant Cloud or an Amazon S3-compatible storage.
Use the Voximplant platform for voice/video calls or rent phone numbers worldwide, including landline and toll-free options, and use them for your calls. Leverage SIP calls and integrate with a 3rd-party PBX to meet your specific needs.
Integrate into a web or mobile application
With Voximplant SDKs, enhance your web applications running on popular frameworks like jQuery, Angular, Vue, and React, or mobile applications on iOS and Android or using Flutter and React Native. Utilize multiple SDK features, including push notifications and integration with native calling applications.
Speech synthesis and recognition
Create a robot with a realistic voice that is indistinguishable from human speech. Recognize and transcribe human speech, or design complex interactive voice menus (IVRs) with ease using Voximplant.
Avatar AI assistant and OpenAI
Integrate our AI assistant, Avatar, which leverages artificial intelligence (AI) and natural language processing (NLP) technologies, into your calls or chats. Avatar can recognize customer needs and assist them without the need for human intervention.
Furthermore, you can integrate OpenAI products into your applications, such as chatGPT and realistic voices, unlocking the full potential of your applications.
Call center and queues
Build your own contact center and efficiently distribute incoming and outgoing calls and messages among agents based on their skills. Process multiple queues and generate detailed reports on your contact center’s performance. Reduce staff workload with intelligent IVRs.
Instant messaging and SMS
Implement instant messaging between users and create chat rooms for up to 1000 members. If technology limits your users, send one-way or two-way SMS messages effortlessly.
Call lists and PDS
Upload a CSV table with phone numbers, names, and additional information to Voximplant cloud for calling multiple recipients. Our AI module detects voicemail, and the Predictive Dialing System (PDS) optimizes agent availability, ensuring maximum efficiency in your call center operations.
Key-Value Storage
Store unlimited key-value pairs in the database and use them in your scenarios and projects. With keys up to 200 characters and values up to 2000 characters, enable various functionalities, such as hiding phone numbers.
Management API
Perform all operations you do in the Voximplant control panel remotely via the Management API. Grant sufficient rights to your user and manage everything seamlessly without browser access via API requests.
Integrations
Voximplant integrates effortlessly with 3rd-party solutions like Amazon Polly and S3, Google WaveNet, Dialogflow, IBM Watson, Yandex SpeechKit, T-bank VoiceKit, and Microsoft Azure. Use 3rd-party protocols such as SIP and WebSocket seamlessly.
Our platform also integrates with 3rd-party AI assistants like ChatGPT, Dasha AI, VoiceIT, and Jitsi. Explore examples of such integrations in the Guides section.
WebSocket
WebSocket is an advanced standard for full-duplex communication in real time, without extra HTTP requests. Thanks to the WebSocket module in VoxEngine, perform interactions with 3rd-party services like speech recognition and bots. Create outgoing and accept incoming WebSocket connections to send data (text and audio) through them.
Network Interaction
VoxEngine allows developers to make HTTP requests directly from the scenario. Send requests synchronously or asynchronously, using GET, POST, PUT, PATCH, and other methods. Even send emails with HTTP requests.
Logging
Save up to 15000 character log messages in your project via the Logger.write method. Later, access and utilize your logs in the control panel.