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Embeddable softphone configuration

The embeddable softphone allows you to bring the Voximplant Kit telephony to your customers' external services, such as CRMs and web apps. It enables agents on the customer side to use their applications with the softphone functionality.

To get started with the embeddable softphone, connect the JavaScript file to your app using the script tag. This embeds the softphone into your app.

Then start configuring the softphone in your application.

  1. Use the following settings:
Visual settings

Visual settings

  1. When you complete the softphone configuration, initialize the softphone object.
Object initialization

Object initialization

  1. After the object initialization is complete, the following softphone events become available for processing:
Softphone events

Softphone events

  1. The following methods are available on the softphone:
Softphone methods

Softphone methods