Cloud-based, “serverless” service.
Open source software that you install on your own servers.
Built-in cloud-IDE for JavaScript development.
Configure one or more development interfaces, find a supporting library for your given development environment/language, and write to the methods exposed by those interfaces.
Auto-deployment across our 8+ regions and auto scaling to millions of users.
Develop and provision your own scale and redundancy based on what your cloud partners provide.
Voice, video, SMS, and IP messaging.
Voice, video, SMS, SIP-based messaging
SIP, WebRTC.
SIP and other legacy VoIP protocols, analog and ISDN interfaces, legacy gateway interfaces.
6+ speech synthesis providers and 4+ speech to text providers are built-in. Plus a deep natural language processing integration with Google's Dialog Flow.
One older speech synthesis engine and several 3rd-party partner options you can go to for speech recognition.
SIP clients, web browsers, and native app platforms including iOS, Android, React Native, Flutter, and Unity.
SIP clients & other VoIP IP phones, Jingle/XMPP.
Included for free - 24/7 support via email and message board. For those who don't have a dedicated development team, we offer paid premium support.
Various community forums; various commercial packages via 3rd-parties.
Granular pricing for specific features, pay for only what you use - all other charges included.
SIP trunking charges, server charges, optional license upgrades & commercial maintenance.
The Voximplant serverless architecture is designed to simplify call management. Our secret sauce is VoxEngine, a JavaScript runtime environment. Build and upload a JS code to the cloud. When a call arrives, VoxEngine independently executes your code.
There are no Bandwidth-like XML interactions between their public cloud and your back-end required. Don’t worry about server maintenance and costs. Focus on business logic and individual app functions. We’ve got you covered.
With Voximplant, you can build video apps that scale from peer-to-peer calls to server-based video conferencing. We maintain a distributed network of SFU servers so you can build video conferences with up to 50 endpoints.
Bandwidth doesn’t offer a Video API. If you need to build a telemedicine service or conduct remote team meetings, Bandwidth wouldn’t be a practical choice.
The same goes for the IP messaging API. With Voximplant, you can provide customers with immediate answers to their questions, keep them informed and engaged about topics of interest, and automate contact center operations.
Voximplant’s IP messaging capabilities cover various use cases – from standard live chats to AI-driven chatbots. For instance, developers of delivery services use push notifications to send personalized alerts such as a change in delivery status or new product offerings. Fintech developers leverage chatbots to provide customers with automated answers on the most frequently asked questions such as the location of the nearest ATM.
See the full list of Voximplant’s IP messaging features here.
Voximplant provides an integrated Cloud IDE. Unlike Bandwidth, you don’t need to set up a local development environment. Edit, execute and debug your code in real time from within a standard web browser.
Our IDE helps you to write code faster. For instance, IDE offers an autocomplete feature. When you type something similar to VoxEngine entities, the editor shows appropriate namespaces, classes, and methods.
Other useful features include a real-time debugger, hotkeys, auto-formatting, tabs and more. See the detailed description for Cloud IDE in our documentation.
Voximplant provides more language and dialect options for TTS – 40 vs. 26. You can cover a larger audience, and offer a better customer experience.
Unlike Bandwidth, Voximplant can power your voice app with STT capabilities. Take Smart IVR. Instead of taking DTMF tones as input, you can allow customers to pronounce their questions in 119 languages.
STT, or speech-to-text, also simplifies analyzing the performance of your agents. Our ASR module transcribes voice data in real time and saves text into your account. You no longer have to listen to every conversation. Automatically transcribe calls and process results.
40
26
119
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Google Speech Cloud, IBM Watson, Amazon Polly, Microsoft Azure, Yandex, Tinkoff
Amazon Polly
Amazon, Google Speech Cloud, Yandex, Tinkoff
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Dialogflow connector
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Working with Twilio Flex always requires a great deal of development. If you want to deploy a cloud contact center, you end up needing to do a bunch of coding.
Voximplant Kit is a fully no-code CCaaS. Support directors and business managers with no development resources can deploy a contact center, equip their agents with ready-to-go tools, and start responding to customers in minutes.
“We found out about Voximplant when we were looking for a video interview service. We tried it and made sure that Voximplant has the lowest entry threshold for our developers. The platform uses a simple language – JavaScript – which is understandable for any front-end developer”.
Vladimir Sveshnikov
Robot Vera CEO
What Our Customers Say