Quality, reliability, & security
Discover the most flexible communication platform for fintech/banking
Request a free demo and talk to sales now
Get happy customers for your fintech
Increase customer satisfaction with a cloud communication solution with the ideal solutions for the fintech and banking industry.
Increase client satisfaction
by reducing wat times for basic queries
Increase debt collection
by 2x and reach 100% of your customers
Increase agent's efficiency 6x
Improve the satisfaction of your customers
30,000+ companies around the globe have placed their trust in Voximplant
Use Cases for Fintech and Banking
Using Dialogflow and Voximplant you can facilitate two-way communication and create voice automation scenarios.
Manage you contact center
Provide technical support and handle customer grievances and queries
Enable WebRTC calls
Save money by enabling WebRTC calls
NPS Automated Surveys
NPS/CSAT automated phone surveys
Automated calls
Offer services and loans with automated calls
Check customer balance over the phone
Check balance movements, inquiries, and bank account details
Enable 2FA with voice biometrics
Enable voice-based 2FA in user registration, activate fraud verification, trigger notification & reminder calls
Automate customer notifications
Send notifications about bank accounts, debts, services
Automated FAQ
Block credit cards, schedule appointments with bank employees, provide information on offices or ATM location
Customer Case Study
Explore what companies similar to yours have built with Voximplant.
Automated Quality Control Service
Results:
- 1 monthis spent developing a contact center
- 500 managersconnected to the dialing system
Communications Benefits for Banking and Fintech
Fast and secure communications
Secure communication solutions with fast time-to-market implementation:
- Implement voicebots for gathering data and performing high-volume data analysis to prevent fraudulent transactions.
- Ensure the validity of your users.
- Use AI voicebots as the second layer of client verification.
Speed up your financial service
Deploy communications scenarios quickly and without interrupting your operations.
- Don’t leave your client waiting for a human agent, start attending to their inquiry with AI voicebot (60% of all inquiries are solved without requiring an human agent).
- Avoid redirection between human agents. Let an AI bot solve the problem or transfer the call to an adequate specialist.
No hidden cost
- No extra cost.Voximplant provides you a complete and sophisticated technology for voice automation. Don’t pay extra costs for infrastructure as it’s on our side.
- Enhance customer interactions.Create new generation voicebots that can be used for both short conversations and long, 10 minute dialogues.
- Reduce cost by up to 80%.By letting the bot process 60% of all communications with your customer. Improve productivity by up to 40%, redeploy resources to higher-value roles, and boost your agents’ effectiveness.
As seen on
Voximplant Infrastructure
Secure your communications
Choose one of the few HIPAA compliant platform.
No Servers
Voximplant provides a complete and sophisticated technology for voice automation without servers and 100% Cloud based.
Scalability
Scale globally with confidence. 190+ countries. 80+ languages. Redundantly distributed across five distinct cloud providers.
Stability and Security
Scale reliably with enterprise-grade security that meets global compliance, including GDPR, HIPAA, and, ISO 27001.
Powerful yet simple to use API
Leverage well-documented APIs for voice, video, and messaging to guide you through your development and help you extract maximum value.
Does your company use Dialogflow?
Yes, but I'm not using it to its full potential
You already have your Dialogflow chatbot and still haven’t tried to use it in calls? Voximplant can help you convert your chatbot into a voicebot in one click.
- Create a more conversational and empathetic user experience for voice.
- Provide your customers with a more intelligent voice service.
- Respond and resolve customer problems more efficiently.
No, What's in for my company?
You want to revolutionize your customer experience but do not know where to start. Automate your call center with Voximplant using the best of Google technologies.
- Relieve your agents from unnecessary routine tasks: apply AI that understands, interacts, and talks.
- We help to create advanced Virtual Agents in minutes that switch between channels, topics, handle supplemental questions, redirect conversations to humans and operate 24/7.
Convert your Dialogflow Chatbot into a Voicebot in a Few Minutes
Learn how to convert your Dialogflow Chatbot into a Voicebot in a few minutes following the steps of this tutorial.
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