Easily deploy an omnichannel cloud call center with AI in as little as 15 minutes and at a low price

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Here is the perfect solution if you want to have a secure omnichannel cloud call center with 99.99% SLA, deep analytics, live logs, and smart queues using AI (even if you’re on a tight budget).

30,000+ companies around the globe have placed their trust in Voximplant

Benefits for your agents and managers

Agent

Our tools will help your agents significantly, increasing their attitude towards work and retention!

Agents receive calls and messages in a modern interface
Agents can answer calls and messages assigned to them and assign unassigned interactions to themselves
Agents can manage call and messages simultaneously
If the agent is live with a customer and not answering inbound calls, the system will automatically change their status to inactive so other customers will not experience a delay
Make calls across the globe using our beautiful dialer
Integrate with your CRM so agents have more information to improve customer service
Redirect calls in seconds directly from the dialer

Manager

Are your managers missing or looking for some of these features?

Make better decisions by watching live statistics with our dashboard and filter by date or queues
Assign permissions and phone numbers to agents for outbound calls without a single line of code
Connect your CRM and configure what information you want to be displayed to agents
Route calls automatically via assigned skills; assign an agent with language skills and calls will be routed to that agent when a customer calls speaking that language
Easily create advanced call and messaging distribution logics via our AI using our drag and drop visual editor

Your cloud contact center can integrate with:

This is why we are the best at inbound call processing for your cloud contact center

No coding

Easily create simple, complex, and transactional IVR. No coding needed.

Convenient phone number

Buy local phone numbers around the world or port your current number.

Remote control

Supervise your agents’ calls remotely with live feeds.

Smart queues with artificial intelligence

Organize your agents and configure smart queues with prioritization via artificial intelligence.

Speech synthesis in all languages

Save time with smart voice bots that have high quality speech synthesis in all languages.

Dialer and autodialer

Dialer for agents and autodialer for outbound call campaigns that improves efficiency.

Historical reporting

Make better decisions with detailed inbound call historical reporting, lost calls included.

Voice recognition in more than 15 languages

Receive calls around the world in your country with voice recognition in more than 15 languages.

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Outbound call functionalities you need

Save millions with our answering machine detector via artificial intelligence. It detects answering machines and pre-recorded audio messages.

Save time with our progressive dialing system; just upload a sheet of numbers and when the customer answers, redirect the call to your agent.

With phone masking, you can display different numbers to the same client.

Send millions of marketing or notifications calls via our robocall system.

Create automated surveys easily in a couple of minutes.

Get historical reports for better decision making.

Implementing this new technology improved our conversion rate; we now hire 15-20% more candidates. We also reduced the number of agents that process requests and eliminated the risk related to people.

Lyudmila Kislova

Human resource manager at KFC

Even if you don't know how to code

Cloud contact center automation like no other

Automate 80% of routine calls

Tap into the highest-quality AI-powered voice technologies from Google, Amazon, and others. Access 248 unique speech synthesis options, built-in speech recognition options for 80 distinct languages and dialects, and natural language processing.

Automate up to 80% of routine calls with human-like voice experiences unique to your brand.

Faster routing with smart queues

Use powerful skills-based routing for voice and messaging requests or choose from many ready-to-go distribution strategies and start routing quickly.

Choose your plan

Engage with customers anytime anywhere with any of our AI-powered contact center solutions

Monthly

Annual

25

20

virtual agent / month paid annually

Automatically process inbound calls with conversational IVR and perform outbound calls using AI-powered voice bots

No-code visual builder
Outbound campaign wizard
API for integrations
Live logs and analytics
AI-powered speech recognition and synthesis

65

45

agent / month paid annually

Equip your contact center agents with ready-to-go tools and start responding to customers anywhere—in minutes.

All CX Automation features, plus:

Unified agent workspace
Messaging channels: WhatsApp, Telegram, Facebook Messenger, Viber and SMS
Skill-based routing
Real-time dashboards
Historical reports

Price changes according to company needs. Contact a sales rep now and get your custom quote.

If your company processes more than 1,000,000 calls per month or employs more than 50 agents, our sales agents will be happy to discuss discounts and personalized attention.

Factors that may impact estimates:

Use of HD recording
Use of voicebots with Dialogflow
Buying phone numbers
Sending SMS
Number of inbound and/or outbound calls per month
WhatsApp integration
Call transcription or speech recognition if needed