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Changelog

3.5.0

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Features

  • Effective management of a large number of inbound calls within automated campaigns: When multiple calls arrive simultaneously to one agent, they may drop a call, and the softphone will display the next call in the queue.

  • The getAccountInfo request is sent during an outbound call to obtain information about the user or account.

  • The application version is passed to the authorization service.

Bug fixes

  • Proper handling of multiple inbound calls received simultaneously.

  • Correct updating of the agent's status after they end an outbound call and complete after service (if it is enabled for outbound calls).

3.4.0

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Bug fixes

  • Long user names display correctly, the divider is along with the name and extension.

3.2.5

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Features

  • The X-headers with session ID (X-kit-session_id) and agent name (X-kit-agent_name) are now added to all calls forwarded to SIP numbers.

Bug fixes

  • When selecting a Caller ID that has been removed from the numbers list in the interface, the number is automatically replaced with the default Caller ID defined in the Voximplant Kit settings.

  • After ending a call in minimized softphone mode, the application minimizes correctly.