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AvatarUtteranceEvent

Triggered when a user says a phrase, NLU extracts an intent from it, and now an avatar has to react to it.

Props

confidence: number | undefined

Recognized phrase confidence

currentState: string

Current avatar state

entities: AvatarEntities

Extracted entities (both system and custom)

intent: string

Most suitable intent for the phrase (or 'unknown' if unclear)

intents: AvatarUtteranceIntent[]

Extended information on the intent recognition results

response: string

Default response to the intent from the UI

text: string

Recognized phrase text

utteranceCounter: number

Number of customer's phrases processed in this state. This counter resets when changing the state to any other (or the same) one

visitsCounter: number

Number of the state visits