Most of the existing solutions rely on human agents to connect with debtors, conduct negotiations, and secure PTPs. And that’s a problem.
You can ramp up the number of outgoing calls and reduce idle time. But you still need to have enough agents to handle those calls without burning out or losing their touch.
Having experienced external collectors on your side comes at a price: from handing over 20–50% of the debt to having to accept delayed timelines and limited control over customer experience.
Because automated voice notifications lack the ability to conduct context-based conversations, they can be frustrating for debtors. And, they can’t negotiate or address objections in real time.
Start immediately with pre-built scenarios customized for your industry. Have AI agents reach more debtors through smart dialing strategies. Find winning scripts by analyzing human and AI agents’ performance.
Start getting more PTPs with AI agents pre-trained to successfully negotiate with debtors.
Ramp up your call volume with team members that don’t need to be trained, never take breaks, and won’t lose their edge at the end of a long shift.
Voximplant Kit uses smart dialing strategies to adjust timing and frequency of calls. It also rotates caller IDs to prevent blocking.
With our Answering Machine Detector you can also abort calls to debtors that don’t pick up their phones and send them SMS instead or call them directly through the app, leading to higher engagement rates.
Real-time dashboards show contact and PTP rates, plus debtor responses to AI and human agents.
Easily adjust strategies and improve your team performance, from optimizing scripts for routine calls to identifying the best strategies to handle complex cases for human collectors.
Customer Quotes
Yes, AI voice agents can fully take over routine collection calls at scale. AI will follow best practices to secure promises to pay and ensure consistency in interactions. This reduces the need for large agent teams while allowing human agents to focus on complex cases.
Reach out to schedule a call with an expert. A Voximplant Kit specialist will contact you to discuss your requirements.
After that, we’ll create a custom AI voice agent scenario based on your use case and show how you can tailor Voximplant Kit to your needs during a personalized demo.
