Cloud Call Center Solution

Convert more queries into deals with Voximplant’s cloud contact center platform.
Cloud Call Center Solution

How Voximplant Upgrades Your Communications

Save Your Operators’ Time

Save Your Operators’ Time

Set up a voicebot to prescreen queries and handle repetitive communication tasks.

Make It Easy for Your Customers

Make It Easy for Your Customers

Allow your customers to reach you via voice or video call, chat, SMS and social platforms.

Lose No Deals to Overload

Lose No Deals to Overload

Never leave a caller waiting, even if they are one of a slew. Let bots do the warming up while the system automatically distributes operator loads.

Match Callers with Operators

Match Callers with Operators

Boost your first-call-resolution (FCR) rate by matching callers with operators who have skills and knowledge to deal with particular types of queries.

Surprise Your Callers with Intelligence

Surprise Your Callers with Intelligence

Use our interactive voice response (IVR) system that cancels annoying keypad menus, speaking in keywords and clumsy runarounds.

Cover Global Markets

Cover Global Markets

Use national phone numbers in target countries and support callers across the globe.

Save Money and Grow with Voximplant

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Hello!
Could you help me
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00:10

Cut Processing Time

Integrate Voximplant with your CRM so your operators can see caller information on their screen instead of asking the same questions over and over again.
NPS & CSI
Discount Offer
Confirmation

Improve by Using Data

Analyze and optimize your call center through metrics like the rate of answered, missed and abandoned calls, average wait time, call duration and more.
+15%
+25%
+10%

Scale up When You Need To

Keep your call capacity down while the load on your call center is low. Once the load surges, Voximplant will scale the capacity up automatically, in real time.
Flow
Log
00:40
01:20
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Scenario Start
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Outbound Call
Output
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Customize It to Your Needs

Integrate your call center software with other services using APIs and Voximplant’s SDKs.
01:12
+1 (234) 567 89 00 with Agent: James Parker

Pay as You Go

Pay only for the service options you need and only for the volume you are using.

Why Choose Us as Your Call Center Solution Provider

11+

years on the market

195

countries to call to and from

10К+

corporate clients

1B+

calls per year

3B+

messages per year

24/7

support

Cloud Call Center Platform for All Sectors

Whatever sector you operate in, Voximplant will help you get the most out of your communications.

Banking

Banking

Handle more loan applications through call automation, upsell by quickly routing callers to the right specialist, and prescreen job applicants.

Insurance

Insurance

Provide more insurance policy quotes and process insured events faster with automated claim processing and customer data at hand.

eCommerce

eCommerce

Provide around-the-clock consulting for your products with voicebots that speak your customer’s language.

Healthcare

Healthcare

Automate appointment reminders and let bots prescreen callers to match them with healthcare specialists.

Retail

Retail

Allow your customers to call you directly from your mobile app and automate the processing of their calls.

Travel

Travel

Set up a voicebot that will interview callers, provide them with a selection of tours based on their answers, and follow up with new offers.

Education

Education

Enable uninterrupted student support in peak periods, such as enrollment or the beginning of a new course or semester, through call automation.

Food and Restaurants

Food and Restaurants

Automate orders and reservations via phone and chat by using a voicebot.

Our Clients

Voximplant is a guide, a seller, a recruiter.

Success Stories

Here are just a few case studies where our contact center solutions have saved the day.

Hyundai Motor Company

The car manufacturer has doubled conversions via test-driving requests and sorts out around 700 invalid quality claims per month.

Hyundai Motor Company

KFC

The popular restaurant chain uses our contact center platform solution to automate candidate verification. It has helped them process applications ten times faster, weeding out 37% of irrelevant applications automatically and increasing the hiring conversion rate by 11%.

KFC

What will your success story be?

Set Up Your Call Center Easily
Try free. Pay as you go. Enjoy comfortable pricing.

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