Cloud Call Center Solution

Convert more queries into deals with Voximplant’s cloud contact center platform.

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How Voximplant Upgrades Your Communications

Save Your Operators’ Time

Set up a voicebot to prescreen queries and handle repetitive communication tasks.

Make It Easy for Your Customers

Allow your customers to reach you via voice or video call, chat, SMS and social platforms.

Lose No Deals to Overload

Never leave a caller waiting, even if they are one of a slew. Let bots do the warming up while the system automatically distributes operator loads.

Match Callers with Operators

Boost your first-call-resolution (FCR) rate by matching callers with operators who have skills and knowledge to deal with particular types of queries.

Surprise Your Callers with Intelligence

Use our interactive voice response (IVR) system that cancels annoying keypad menus, speaking in keywords and clumsy runarounds.

Cover Global Markets

Use national phone numbers in target countries and support callers across the globe.

Save Money and Grow with Voximplant

Why Choose Us as Your Call Center Solution Provider

11+

years on the market

195

countries to call to and from

10К+

corporate clients

1B+

calls per year

3B+

messages per year

24/7

support

Cloud Call Center Platform for All Sectors

Whatever sector you operate in, Voximplant will help you get the most out of your communications.

Banking

Handle more loan applications through call automation, upsell by quickly routing callers to the right specialist, and prescreen job applicants.

Insurance

Provide more insurance policy quotes and process insured events faster with automated claim processing and customer data at hand.

eCommerce

Provide around-the-clock consulting for your products with voicebots that speak your customer’s language.

Healthcare

Automate appointment reminders and let bots prescreen callers to match them with healthcare specialists.

Retail

Allow your customers to call you directly from your mobile app and automate the processing of their calls.

Travel

Set up a voicebot that will interview callers, provide them with a selection of tours based on their answers, and follow up with new offers.

Education

Enable uninterrupted student support in peak periods, such as enrollment or the beginning of a new course or semester, through call automation.

Food and Restaurants

Automate orders and reservations via phone and chat by using a voicebot.

Our Clients

Voximplant is a guide, a seller, a recruiter.

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Success Stories

Here are just a few case studies where our contact center solutions have saved the day.

Hyundai Motor Company

The car manufacturer has doubled conversions via test-driving requests and sorts out around 700 invalid quality claims per month.

KFC

The popular restaurant chain uses our contact center platform solution to automate candidate verification. It has helped them process applications ten times faster, weeding out 37% of irrelevant applications automatically and increasing the hiring conversion rate by 11%.

What will your success story be?