IncomingRequestObject
Props
completed
completed: boolean
Conversation is complete
conversation_id
conversation_id: number
Conversation id (the whole chat in the channel)
end_time
end_time: number
Time when the request was closed
handling_start_time
handling_start_time: number
Time when the agent started processing the request
id
id: number
Request id
start_time
start_time: number
Time when the request was created