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Receiving SMS

For each inbound SMS, a specific callback is triggered – InboundSmsCallback, which contains InboundSmsCallbackItem with both source and destination numbers plus SMS text.

If you set up receiving SMS to a Voximplant number, your backend server can handle callbacks from our cloud and retrieve SMS text. These SMS can be either alert messages or customers’ feedback or something else; there’s an opportunity to store the whole bunch of SMS on your backend for further analysis and research.

For more details about callbacks, check the appropriate how-to article.