Video quality management

In Voximplant video conferences, there are two ways to manage video quality. One is automatic disabling incoming video streams for users with poor internet connection, the other is Simulcast, which adapts the incoming video stream for each conference participant so everyone can have the best experience.

If a conference participant experiences issues with the internet connection and cannot receive video streams because of network reasons, the Voximplant cloud detects it and stops sending video streams to the client automatically. When the participant's internet connection becomes better, the Voximplant cloud resumes sending video streams.

If simulcast is enabled, first the server tries to send lower-quality video streams to the participant with poor internet connection. If this is not enough and the participant cannot receive all video streams, the server disables incoming video streams one by one. It can disable one or several video streams depending on the participant's internet connection.

If simulcast is disabled, video quality does not change and server starts disabling incoming video streams if the participant's bandwidth is not enough to receive them all.

The priority for disabling video streams is based on participants' activity. First, the server disables less active participants, who have not spoken longer than others. When the connection improves, the server resumes the most active participants first. The Voximplant cloud does not disable screen sharing video stream in case of poor internet connection.

To process this behavior, you need to subscribe to the corresponding video streams events. They differ depending on your SDK.

After you subscribe to the events, you need to process the reason parameter, which explains the reason of disabling the incoming video stream. It can have one of the following values:

You can process these events as you desire. The most common way is to hide the incoming video (to avoid freezing image) and show a network issue icon instead of the incoming video. The Voximplant cloud does not disable the audio stream.

Here are examples for multiple SDKs on how to process these events:

Different conference members have different hardware and internet connection resources, and this is the main reason people face bad video performance in video conferences.

If we send high-quality video streams to users with poor internet connection or hardware, it causes image and sound to freeze and cause bad performance.

But if we send low-quality video to everyone, users with poor internet connection or hardware do not experience issues, but people with good internet connection and hardware will not be satisfied with the image quality.

Sender-side optimization

For web cameras, we manage video quality by changing video resolution. The higher user's resolution, the more video layers the user sends. Then, we send good-quality video to everyone who can receive it and low-quality video to users with a poor internet connection or slow hardware.

For screen sharing, this approach is wrong, because users can share small text and even source code, and lowering resolution can cause the text to be pixelated and unreadable. That is why for screen sharing we manage video quality by lowering frames per second.

Recipient-side optimization

In addition to sender-side optimization, recipients also lower incoming traffic via:

Web SDK API

Here you can find instructions on Web SDK, which are useful for building a web application.

You can connect to a conference with quality management:

And enable/disable video stream and request its status:

You can request a custom resolution from a server and retrieve the last requested resolution:

Here is how you can subscribe to the following events:

VoxEngine scenario

Here you can find instructions on VoxEngine scenario to enable video quality management on Voximplant side.

Here is how you add and remove a user (or endpoint) to and from a conversation:

You can get connected endpoints list, get an endpoint by its ID, and get the endpoint's call, conference, mode, streams and their directions:

You can manage streams: enable or disable them, or requests all streams with specific directions:

You can request a specific resolution for a stream:

You can also process the following events: