If you set up the receiving SMS to a Voximplant number, your backend server can handle callbacks from our cloud and retrieve SMS. These can be alert messages, customers feedback and much more. You can store all the SMS on your backend for further analysis and research.
For each inbound SMS, a specific callback is triggered – InboundSmsCallback, which contains InboundSmsCallbackItem with source and destination numbers, and the SMS text.
If you want to save inbound SMS text in your control panel, please enable the Always save the text of inbound messages setting in your control panel → Settings → SMS configuration.
With callbacks, the Voximplant HTTP API becomes even more useful for integration and monitoring.
To use them, go to the Voximplant control panel's Webhooks section and click Add in the middle of the screen. The two textfields appear: Callback URL and Security salt. In the Сallback URL, specify the URL of your backend server and click Save.
Then, set up your backend server and make it communicate with the Voximplant HTTP API. See this article for HTTP callback.