Modern Conversational IVRs with Dialogflow
A Practical Guide for Today’s Customer Experience Teams.
Free Guide
Access 20+ pages of answers to your most pressing questions on voicebots and conversational IVRs for delivering stellar customer service.
What You Can Expect from the Guide
A best-in-class customer service strategy is about delivering stellar service - no matter what. This means that businesses remain reliable and responsive to their customers at all times.
In this guide, contact center managers, customer service architects, and IT teams will gain insights into:
- What Voicebots are and how they work
- How they can enhance customer communications
- How to integrate voicebots with telephony systems
- How Voximplant accomplishes this leveraging Dialogflow
Partner Story
Explore what Dialogflow have built with Voximplant.
Longstanding partnership
Voximplant has been a longstanding Dialogflow Contact Center AI partner and was one of the first to launch a Dialogflow integration back in 2018. With the launch of Voximplant’s one-click integration with Dialogflow, we are providing the easiest way to add conversational AI to contact centers which Voximplant and Dialogflow users will find extremely powerful.
Shantanu Misra
Product Manager, Google
About the Author
Chad Wallace Hart
Analyst and Consultant, atcwh.consulting
Chad’s recent experience and projects include authoring an extensive report on the applications of Artificial Intelligence in Real Time Communications, managing a new product incubator program, launching a WebRTC startup, product marketing, and product ownership of various IP communications, WebRTC, and CPaaS offers.
Chad is a frequent speaker, blogger/editor at webrtcHacks.com and cogint.ai, and event organizer with Kranky Geek and WebRTC Boston.
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