Access 20+ pages of answers to your most pressing questions on voicebots and conversational IVRs for delivering stellar customer service.
A best-in-class customer service strategy is about delivering stellar service - no matter what. This means that businesses remain reliable and responsive to their customers at all times.
In this guide, contact center managers, customer service architects, and IT teams will gain insights into:
Analyst and Consultant, atcwh.consulting
Chad’s recent experience and projects include authoring an extensive report on the applications of Artificial Intelligence in Real Time Communications, managing a new product incubator program, launching a WebRTC startup, product marketing, and product ownership of various IP communications, WebRTC, and CPaaS offers.