
Choose Between Inbound and Outbound Call Center
This article aims to outline the differences between inbound and outbound call centers. Read on if you are trying to decide which type of call center is best for your business.

This article aims to outline the differences between inbound and outbound call centers. Read on if you are trying to decide which type of call center is best for your business.

Call center automation utilizes your resources more efficiently while also providing better customer service

Learn how a Voice AI Orchestration Platform connects LLMs, STT/TTS, turn‑taking, and telephony (PSTN, SIP, WebRTC) to build reliable real‑time voice agents. See benefits, architecture, and how Voximplant helps.

Unlock the Full Power of Neural Text to Speech Sounds human-like. Power your applications with lifelike speech. Our low latency models are designed to enhance user interactions, making every conversation more engaging and realistic.

New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:

New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers

In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.

OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports

New Features in Voximplant Kit: Update overview We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:

Voximplant has new realtime speech generation for voice AI from Inworld, our latest Voice AI text-to-speech (TTS) partner. Together, we combine state-of-the-art TTS with carrier-grade connectivity so you can build voice agents that sound like your brand, not a generic robot.