Voximplant Kit updates
The Voximplant Kit team presents the recent updates! Webchat buttons, new appearance for embeddable and desktop softphones, sound notifications for hold limit and many more in the following article!
The Voximplant Kit team presents the recent updates! Webchat buttons, new appearance for embeddable and desktop softphones, sound notifications for hold limit and many more in the following article!
Introducing the new features added to Voximplant Kit! Sidebar redesign, integration with HubSpot, new answering machine detection model for USA, new user status log filters and more!
We are informing you that starting from March 15, 2024 all historical data in Voximplant Kit will be stored for 1.5 years
Soon, the obsolete «Live dashboard» section will be hidden in the interface to improve the usability of our product. All queue and PDS campaign statistics are available in the «Live monitoring» section, which offers more features to track your contact center key indicators.
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
We are excited to announce the new integration of Zendesk with Voximplant Kit.
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.