Web SDK: API Events Changes
Please check the production versions of your services in all browsers by using the developer console.
Please check the production versions of your services in all browsers by using the developer console.
The latest version of our Web SDK is fully compatible with the new Safari 11 audio/video calls support.
A brand-new messaging API was added across Web, Android and iOS SDK.
The new version of Web SDK will help us to accelerate the development process and includes a lot of new features and improvements.
Full Featured Instant Messaging
Mozilla recently released Firefox 34 and there were some changes in WebRTC stack that weren't compatible with our Web SDK. We have fixed most of them, p2p video calling will be fixed on Monday.
Transfer a call to another user using Web SDK.
We are excited to announce the new integration of Zendesk with Voximplant Kit.
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
In today's business world, sales, support, and marketing teams often have to use multiple different systems to interact with customers. This can lead to inefficiencies, data loss, and customer dissatisfaction. The new Voximplant Kit integration with HubSpot brings together telephony and CRM into a single system.
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!