Call Routing
Transfer voice calls to right agents and departments. Easily handle peak hours and increase agent productivity.
What Can You Build
Advanced call routing
Custom the routing system logic to triage inbound call flow and handle the most important calls first
Smart IVR integration
Manage personalized greetings and distribute callers to queues more efficiently. Set up your voicemail so no calls are missed even during time off
ACD module
Track agent statuses to gauge your call center’s productivity and use graphic dashboards to manage the wait time
The Voximplant Advantage
24 / 7
Call automation
for every time zone30
Minutes
to build a simple call center99.99%
System uptime
is maintained
Our customers
"Sometimes we’ve only got minutes to get to an airport urgently or organize the transportation of a large team to a corporate event. Our team solves these problems every day around the globe and therefore, efficient and organized communication between carriers and passengers is one of our priorities. With Voximplant, our team was able to quickly implement a solution that allowed us to organize outgoing and incoming communication flows and minimize the waiting time for customers."
Alexander Sapov
Alexander Sapov
CEO, GetTransfer.com
Get a Demo from Sales
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