Voximplant Kit has introduced a new feature that allows built-in Softphone to the CRM or web applications at the client’s side. The embedded Softphone allows an agent at the client’s side to use their application along with the Softphone functionality.
How to connect and configure embedded Softphone
After the .js file has been added, you can start configuring Softphone in your application.
- Use the following settings:
- After you configure Softphone, it is necessary to initialize the Softphone object.
- After the object is initialized, the following Softphone events become available for processing:
- The following methods are available on Softphone: