Create and run a Facebook Messenger chatbot. All messages sent to the chatbot will go directly to the agent’s chat.
If you already own a Facebook public page, go to step two.
- To create a public page, go to your Facebook account. Press the ‘Create’ button’ and select ‘Page’. Fill in all the required information for your page.
- Go to Voximplant Kit, then to the Facebook channel. Press the ‘Connect Facebook’ button. Log in to your Facebook account if required.
Choose the pages you want to connect to Voximplant Kit and press ‘Next’.
Choose what rights Voximplant Kit will have.
Choose the page you want to connect particularly to this channel. Then, press ‘Save’.
- Enter a channel name and select a queue or a function to forward and receive messages
To send a message, your customers have to click the ‘Send Message’ button on your public page. Then, the messaging session starts automatically.