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Call recording

Use this block to record a call in an outbound or inbound scenario.


Place this block at the beginning of your scenario to record a call from the very beginning.

To configure call recording, do the following:

  1. Connect the block by using the Out port.
  2. Double-click the Call recording block.
Call recording
  1. Select the retention period in the Record storage period field.
  2. Click Save.

You can listen to saved call records directly in the Call history section of Voximplant Kit.

The link to downloading and listening to the saved call records appears for each call record in campaign reports and call history reports.