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Configuring embeddable softphone

The embeddable softphone allows you to bring Voximplant Kit telephony to customer external services, such as CRMs and web apps. It allows agents on the customer side to use their applications along with the softphone functionality.

To get started with the embeddable softphone, first add the JavaScript file to your application.

After that, you can start configuring the softphone in your application.

  1. Use the following settings:
Visual Settings

Visual Settings

  1. When you complete the softphone configuration, initialize the softphone object.
Object initialization

Object initialization

  1. After the object initialization is complete, the following softphone events become available for processing:
Softphone Events

Softphone Events

  1. The following methods are available on the softphone:
Softphone Methods

Softphone Methods