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Call Forwarding

Use this block to forward a call to an external phone number. You can forward calls directly to the external phone numbers or by using SIP.

To configure call forwarding, do the following:

  1. Connect the block by using the Fail and Success ports.

  2. Double-click the Call Forwarding block.

To configure the call forwarding to an external phone number:

  1. Click the Phone Number tab.
Call forwarding to an external phone number
  1. Enter a phone number in the Phone Number field

  2. Move the Extension dialing toggle to activate dialing an extension. Select the time delay from the Delay drop-down list. Enter the extension number in the Extension number field

  3. Move the Play Audio on dialing toggle to activate audio playback. Select an audio file from the Audio Library drop-down list. Click Upload to upload an audio file from your computer.

To configure the call forwarding by using SIP:

  1. Click the SIP tab.

  2. Enter a SIP URI in the SIP URI field.

Note

SIP URI is the address for a directed call. The SIP URI format is username@host.

  1. Enter a username in the Caller ID field. The system enters the username in the From field when sending via SIP.
SIP
  1. Click Advanced settings to configure additional settings, if needed.

  2. Enter a name that is displayed in the Display Name field.

  3. Fill in the Auth User and Password fields.

Note

If your browser saves the Voximplant Kit password and login, then the system fills in the Auth User and Password fields automatically.

  1. Enter the SIP proxy in the Outbound Proxy field.

  2. Move the Play Audio on dialing toggle to activate audio playback. Select an audio file from the Audio Library drop-down list. Click Upload to upload an audio file from your computer.

  3. Click Add Extra Header to add a new header. Enter the required header in the Header field and enter or select a variable from the Create a Variable drop-down list

  4. Click Save.