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How to connect Web chat

Web chat helps to integrate a chat directly from Voximplant Kit to your website. To create a web chat, do the following:

  1. Log in to your Voximplant Kit account.

  2. Click Settings > Channels and select Web chat.

  3. In the General tab, enter the name of the channel.

  4. Select API Token from the drop-down list.

General settings
  1. Select a queue or function from the drop-down list to redirect messages from the channel.

  2. Add skills, if needed.

  3. In the Customize tab, enter the web chat header.

  4. Upload the company logo.

Customization
  1. Configure the chat position, colors, and the greeting message.

  2. Click Add channel.

  3. Click Copy to clipboard to copy the generated code and paste it where you want your button to be shown.