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How to connect a Facebook Messenger chatbot

Create and run a Facebook Messenger chatbot. All messages sent to the chatbot go directly to the agent’s chat.

  1. To create a public page, go to your Facebook account. Click Create and select Page. Fill in all the required information for your page.
Note

If you already have a Facebook public page, go to step two.

  1. Go to Voximplant Kit, then select Facebook. Click Connect Facebook. Log in to your Facebook account if required.
Log in
  1. Select the pages you want to connect to Voximplant Kit and click Next.
Connect your Facebook account
  1. Specify the rights you want to provide Voximplant Kit.
Voximplant rights
  1. Select the page you want to connect particularly to this channel and click Save.
Facebook page
  1. In the Channels window of the Settings section, enter a channel name and select a queue or a function to forward and receive messages.
Add channel
  1. To send a message, your customers have to click Send Message on your public page. Then, the messaging session starts automatically.
Test the channel