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Voicemail Detection

Voicemail Detection (VMD) helps in recognizing voicemail when you’re trying to reach out to your customers, which is extremely important while using PDS and/or Call lists. Voicemail can sound like a real human, so we trained our system on a rich dataset to increase the chances of successful recognition. Anyway, since voicemail systems behave differently, accuracy could vary; for countries where we trained the model, it’s up to 99%. VMD is part of the AI module.