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Dialogflow Connector

This part of the Voximplant infrastructure is a bridge to Dialogflow, an enhanced NLP (Natural Language Processing) platform powered by Google. Dialogflow is used to create virtual agents that converse with t with customers on your website, mobile app, the Google Assistant, Amazon Alexa, Facebook Messenger, and other popular platforms and devices.

Our Dialogflow Connector allows you to quickly connect your Dialogflow bot with Voximplant for inbound or outbound telephony applications such as IVR. You can connect the bot with PSTN numbers or SIP and optimize its interaction with users and the telephony network in VoxEngine. VoxEngine gives complete control over both the bot and the call so , you can trigger events, set contexts, choose voice synthesis, etc. and interact with settings from the Dialogflow UI and VoxEngine JavaScript scenarios.