The platform makes us confident that we can scale our service in existing and new markets. Voximplant takes care of all of the telephony and scalability complexities involved on our behalf.
A customer calls a virtual phone number and the call connects with the Voximplant cloud platform. The platform requests the driver number from Wheely, calls the driver and records the call. The driver is called with the “callee” phone number set to the virtual one, so a customer’s real phone number is “masked”.