Phone Number Masking

Customer Stories Phone Number Masking Back

Wheely

For Wheely, ensuring passenger comfort and safety are essential company values. All calls between passengers and drivers go through Voximplant. Voximplant’s capabilities allow Wheely to protect the privacy of its passengers by phone number masking while also enabling Wheely to have rapid call response times

Prior to Voximplant, we tried a number of other solutions, but only Voximplant’s platform met our requirements for functionality, stability, and price. In only a few weeks working with Voximplant, our development team was able to implement all needed services and set everything into production. The platform makes us confident that we can scale our service in existing and new markets. Voximplant takes care of all of the telephony and scalability complexities involved on our behalf.

Anton Chirkunov

CEO, Wheely

A customer calls a virtual phone number and the call connects with the Voximplant cloud platform. The platform requests the driver’s number from Wheely, calls the driver, and records the call. The callee, whose real phone number is masked and set to the virtual one, is then able to contact the driver anonymously