Telephony Integration for CRM
During the first contact with a new customer, the operator asks questions and sends a request for issuing a card. To speed up the operator’s work, the customer request is sent directly to the CRM system, from which the operator can call the customer with just one click.
SIGN UP
This case is from the Banking industry.
See other customer stories:
And many more satisfied clients

About company

Rocketbank is one of the first Russian virtual banks. The mobile application allows customers to make free and instant transfers from other banks, open accounts and deposits, pay for various services and taxes.

The Voximplant cloud is integrated with the Rocketbank CRM system. As incoming calls arrive, the Voximplant cloud issues a command for the CRM system to pull up the customer’s file and forwards the call to an operator. If the operator makes an outgoing call, the CRM web page sends out a signal, and the Voximplant cloud calls the customer and connects him/her with an operator. Calls are recorded if necessary.

  • voice-recording
  • phone-numbers
  • cloud-js
  • ivr
  • http-api
  • PSTN
Telephony Integration for CRM

How it Works

Results

We can help you to reach the same resultsjust fill the form below

Contact us

One of our experts will get in touch with you shortly

Please complete this field.

Please complete this field.

Please complete this field.

Choose the solution
Company size

Please complete this field.

Sign up for a free Voximplant developer account or talk to our experts
SIGN UP