Megaplan

Telephony for a Cloud CRM System

Megaplan’s clients can call via browser with a headset as their CRM system is integrated with Voximplant.

The main benefit of out-of-the-box telephony for Megaplan’s clients is that all settings are tuned in a single-window mode. There’s no need to set up contracts with off-site vendors and waste time on integrating CRM with third-party apps. With Voximplant, an employee can call clients and colleagues as soon as they are added to telephony users.

Alexandr Djalyi
Integration manager, Megaplan

How it Works

Voice Recording

Call recording for quality assurance

Phone Numbers

Business phone number purchase

HTTP API

Script integration with any application

Serverless

Cloud storage and programming interface

SDKs

Tools for rapid application development

Result

Convenience. No need for additional apps.

Speed. Contact search and number dialing in just a few clicks.

Control. All calls recorded if needed.

Telephony for a Cloud CRM System

Megaplan is a cloud CRM system that is used by every fourth company in Russia from the SME sector.

Industry

Technology

Employee count

100+

Project start date

2015

Location

Russia

Automation area

Remote Workplace