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Voice

CALL QUEUING

Capabilities

Connect any numbers worldwide according to your requirements

Make calls between phones, mobile apps and web apps worldwide

Peer-to-peer audio and video calls between web and mobile apps

AUTOMATED CALLS

Build smart automated outbound calling campaigns in no time

High definition programmable audio conferencing

Receive and manage any number of inbound calls using call queueing and intelligent routing

Interactive Voice Response (IVR)

Build any type of IVR for business processes automation

Make outbound calls from your web or mobile app

CALL TRANSCRIPTION

Transform voice calls into chat logs with timestamps

Voximplant creates a separate JavaScript session for each incoming call. Within this session, developers can communicate with their business backends to create a custom call queue logic, or use the built-in "ACD" module and queue calls to operators connected via SDKs or SIP.

Business solutions

Cloud Call Center

Scalable call center with browser client powered by WebRTC

Click to Call

Embed calling functionality into any web app, no download or installation required

Unified Communications

Combine voice, video, messaging and screen-sharing to increase business efficiency

Voice Notifications

Reduce costs with an automated system

Programmable Callback

Don't lose customers who are tired of long waiting times to speak to an operator

Smart IVR

Automate your inbound call processing using speech recognition and synthesis

Lead Processing Automation

Eliminate the human factor with smart automation to increase conversions

Automated Phone Surveys

Tailor-made automated phone surveys for NPS, CSAT, CES and other purposes

Browse all solutions

HowTo’s

Call center tutorial Call queue with callback Call queue with the ACD module

Learn more in howto’s

Platform documentation

Quickstart VoxEngine HTTP API

Learn more in docs

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