Tag: testing

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Tag: testing

omnichannel communications

Tips for improving your customer communications with omnichannel technology

Voximplant shares tips for improving your customer communications with omnichannel technology

voximplant kit

Extensions in Voximplant Kit - speed and convenience of communication with your customers

Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.

Introducing Easy to Customize Video Conferencing

Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.

Integration zoho

Integrating Voximplant Platform with Zoho CRM

The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.

podcast on demand

It's Not About Talking, It’s About Listening - From Episode 1 of The On-Demand Leaders Podcast

voximplant kit

Two-factor authentication & Custom agent statuses in Voximplant Kit

The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.