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One of the most popular scenarios for our Web/Mobile SDK is about enabling true click-to-call/tap-to-call function in web and mobile applications. True click-to-call means that it's not about callback version when a call is initiated from the platform to both parties and connects them together, it means that call is initiated from the client side and goes via IP to the platform and then routed to required destination. True click-to-call is cheaper, faster and offers better UX; of course, you need to have the internet connection to use it (shouldn't be an issue these days). This tutorial explains how to easily embed click-to-call into your app using VoxImplant SDKs and setup call routing using VoxEngine scenarios.
We recommend to check our Quickstart before you proceed
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The integration of VoxImplant into JivoSite will give the consumers of JivoSite customers the ability to call the sales representatives they are chatting with right through the JivoSite chat window with the click of a button -- there is nothing to download.
“We chose VoxImplant because it made development easy and because the technology has the key capabilities that we need to expand our service. Installation has been quick and simple, because VoxImplant has done most of the work for us. We had tried to use another platform before VoxImplant, but there were a lot of problems with the quality and reliability -- essential components for voice communications. It also didn't support WebRTC, a capability our customers really wanted. We had no problems with VoxImplant at all and we're excited to add to this functionality to JivoSite and have it working as our customers expected.”
Timur Valishev, CEO, JivoSite.
About JivoSite JivoSite provides a truly convenient, easy-to-use and affordable live chat solution. Founded in January 2012, JivoSite is now helping more than 40,000 websites worldwide to make conversations with customers easy and productive, increasing online sales and raising quality of online customer support. http://jivosite.com